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Gift Vouchers & Flower Express Delivery Information

Gift Vouchers Information
Ordering

  • Select the desired Gift Voucher amount from 500 peso up to 2500 peso. Each selection will be in 100 peso denominations.
  • Vouchers may be used at one or more merchants and can be used over a period of time. Please note the expiry date is usually around one year from the order date.
  • Please indicate accurately the name and delivery address of the recipient/beneficiary.
  • You will be able to specify a personal message for your greeting card which will be dispatched with the vouchers.
  • Delivery is free of charge. We use LBC Express Philippines as our preferred courier.

Delivery

  • Delivery by LBC is usually within 1 to 3 working days from dispatch.
  • We deliver to most Philippine addresses. For a list of delivery addresses please go to http://www.lbcexpress.com/web/ph/deliveryzone.aspx Please note that the LBC delivery service requires a signature on receipt for all deliveries. If no one is there to sign for the vouchers, a card will be left by LBC with instructions on what to do. Vouchers will be held at LBC for 7 days, thereafter the delivery will be returned back to the sender.
  • Delivery is Monday to Saturday except public holidays. There are no deliveries on 25th, 31st December and 1st January.

Order queries

  • After placing your order you will receive a confirmation receipt showing your order number. In the event of any query, call our Customer Services on 0207 442 0109, Monday to Sunday from 6am to 10pm, quoting your order number.

Flower Express Delivery Information

Flowers Express teams up with LBC, the country’s dependable nationwide courier service and offers free nationwide door-to-door delivery in 24 hours, and we make every effort to deliver your order the next day, or on the date you specified.

Established in the 1950's, LBC was the first to introduce 24-hour air cargo delivery service. And with over 500 branches, covering practically every city and municipality of the country, Flowers Express makes the moment perfect for you.

  • To assure next-day delivery, orders must be received before 3:00 PM, Monday – Friday, Philippine time. Deliveries are every Tuesday – Saturday.
  • Daily delivery is available for Rose bouquets, Red & White only
  • For major occasions, special cut-off period will apply to ensure timely delivery of your orders.
  • Regretfully, we don’t commit time of delivery. Also Flowers Expressdoes not delivery during Philippine-government mandated non-working holidays such as Holy Week, All Saint’s Day, Christmas, New Year’s Day.
    To guarantee correct and timely delivery, please indicate accurately the name and delivery address of the recipient.

Order Processing Information
All orders placed before 3:00 PM between Mondays to Fridays, Manila time, will be PROCESSED (retrieved from warehouse or supplier, and prepared for turn-over to our couriers) on the same day. Items ordered after these cut-off times will be processed the next working day. Processing and delivery of all items received on Weekends, Mondays and non-working holidays will be attended to the next working day.